Privacy Policy
How appointment and contact information is collected, used, shared and protected.
This website is intended for Avencia Care Gurgaon. Production use should align with applicable healthcare, data protection, consent and medical-record requirements.
Information Collected
Appointment and contact forms may collect name, phone number, email, age, gender, department preference, preferred slot, symptoms, insurance details and consent status.
Purpose
This information is used to respond to patient requests, prepare appointments, coordinate insurance readiness and support hospital follow-up.
Sharing
Information may be shared with hospital teams, treating doctors, billing or insurance desks, and systems used to manage appointments and patient requests.
Retention
Records should be retained only for care, legal, accounting and continuity purposes, then deleted or anonymized according to the hospital's retention policy.
Security
Patient data should be protected with encrypted transport, authenticated access, audit logs, role-based permissions and environment-specific secrets.